Sales Policy for Cloudtopis

At Cloudtopis, we are committed to providing a seamless shopping experience for all our customers. This Sales Policy outlines the terms and conditions under which we offer our products. By purchasing from Cloudtopis, you agree to these terms. Please take a moment to review the following information to ensure a smooth transaction.

1. Product Availability

We offer a wide selection of charms on Cloudtopis, and our goal is to keep our inventory updated. However, due to demand or other unforeseen circumstances, some products may occasionally be out of stock. In the event of this, we will:

  • Notify you promptly if the product you ordered is unavailable.
  • Offer the option to wait for restocking, choose a similar product, or receive a full refund.

2. Pricing and Promotions

We strive to provide competitive prices on all our products. Our prices are clearly displayed and include any applicable taxes. All promotions and discounts are subject to the following:

  • Promotional offers are valid only during the specified time and cannot be applied retroactively.
  • Discounts cannot be combined unless explicitly stated.
  • Prices are subject to change without notice, but any confirmed order will retain the price at the time of purchase.

3. Order Processing

Orders placed through Cloudtopis are processed promptly, typically within 1-2 business days. Please note the following:

  • Orders placed after 5 PM or during weekends/holidays will be processed the next business day.
  • Once your order is processed, you will receive a confirmation email with shipping details.

4. Payment Methods

We accept various payment methods for your convenience, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other secure payment gateways as displayed during checkout

All payments are processed securely, and we do not store any payment information on our servers.

5. Shipping Policy

At Cloudtopis, we aim to ship your order as quickly as possible. Our shipping policy includes:

  • Domestic Shipping: Delivery typically takes 3-7 business days, depending on the shipping method chosen at checkout.
  • International Shipping: International orders may take 10-20 business days, depending on the destination and customs clearance.
  • Shipping rates are calculated based on your location and the shipping option you choose. Free shipping is available for orders over a certain amount, as indicated on our website.

6. Order Modifications and Cancellations

If you need to modify or cancel an order, please contact us immediately. Modifications or cancellations are allowed within 24 hours of placing the order, provided that the order has not been shipped. Once an order is shipped, cancellations or modifications will no longer be possible.

7. Returns and Refunds

We stand behind the quality of our products. If you are not satisfied with your purchase, our return policy includes:

  • Returns are accepted within 30 days of delivery.
  • Products must be returned in their original condition, unused, and in the original packaging.
  • Refunds will be issued once the returned item is inspected and deemed eligible.
  • Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or mistake on our part.

For more details, please see our Return Policy page.

8. Defective or Damaged Products

In the event you receive a defective or damaged item, please contact us within 7 days of receiving your order. We will provide instructions on how to return the item and arrange for a replacement or refund.

9. Customer Support

We are committed to providing excellent customer service. If you have any questions or concerns about your purchase, feel free to reach out to us via:

  • Email: info@creditsava.com
  • Phone: (301) 829-2760
  • Our customer support team is available Monday to Friday, 9 AM to 6 PM (EST).

10. Changes to the Sales Policy

Cloudtopis reserves the right to modify this Sales Policy at any time. Any changes will be posted on this page, and your continued use of our website signifies your acceptance of those changes.

11. Governing Law

This Sales Policy and all transactions on Cloudtopis are governed by the laws of the United States, without regard to conflicts of law principles.

Thank you for shopping with Cloudtopis. We look forward to serving you!